Your privacy matters to us. This Privacy Policy explains exactly what personal data zedbaj collects when you use our platform, how that data is used, who it may be shared with, and the rights available to you as a registered player based in Bangladesh or elsewhere.
The zedbaj platform is built on a foundation of transparency and data responsibility. These six principles summarise how we approach your personal information every single day.
zedbaj collects only the data strictly necessary to operate your account, process payments, verify your identity, and comply with our responsible gaming obligations. We do not gather data for its own sake or speculatively for future undefined uses.
All data transmitted between your device and zedbaj.app is protected by industry-standard SSL/TLS encryption. Sensitive fields such as payment details are additionally protected at rest using encryption standards appropriate to the sensitivity of the data.
Every category of personal data collected by zedbaj is tied to a specific, documented purpose. We do not repurpose your data for unrelated activities without first obtaining your explicit consent. Your registration data is used for account management — not sold to third-party marketers.
zedbaj takes reasonable steps to ensure the personal data held on your account is accurate and up to date. You are responsible for keeping your registration details current. You may request a correction to any inaccurate data held by us at any time by contacting our support team.
zedbaj does not retain your personal data indefinitely. Data is kept only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal or regulatory retention obligations. Once retention periods expire, data is securely deleted or anonymised.
You retain meaningful rights over your personal data held by zedbaj, including the right to access, rectify, restrict processing of, and request deletion of your data. We provide clear mechanisms to exercise these rights and aim to respond to all data rights requests within 30 days.
Overview: This Privacy Policy ("Policy") describes how zedbaj ("we", "us", "our") collects, uses, stores, and discloses personal data provided by users ("you", "the Player") of the zedbaj platform at zedbaj.app. By registering an account or using any zedbaj service, you acknowledge that you have read and understood this Policy. This Policy is incorporated by reference into the zedbaj Terms & Conditions.
zedbaj operates the online casino and sports betting platform accessible at zedbaj.app and acts as the data controller in respect of all personal data collected through the platform. As data controller, zedbaj determines the purposes and means of processing personal data submitted by players and visitors to the platform.
For all data protection enquiries, requests, or complaints, you may contact zedbaj directly using the details provided in Section 14 of this Policy. zedbaj is committed to handling all such communications promptly and in good faith.
If you are a player based in Bangladesh, your data is processed primarily to facilitate your use of the zedbaj platform, which operates in Bangladesh Standard Time (UTC+6) and accepts deposits exclusively in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and supported banking institutions.
zedbaj collects personal data across several categories depending on how you interact with the platform. The table below summarises the key categories of personal data we may collect and hold:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national identity card number, passport details | Account registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (city, district) | Account communication, support, OTP delivery |
| Financial Data | bKash / Nagad / Rocket wallet number, bank account or card details (masked), transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session durations, click paths | Responsible gaming monitoring, product improvement |
| Communication Data | Live chat transcripts, support ticket contents, email correspondence | Dispute resolution, quality assurance, compliance |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS | Sending promotional offers and seasonal bonuses where consented |
zedbaj does not intentionally collect special category data (as defined under applicable data protection frameworks), such as data revealing racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data. If you voluntarily disclose such information through support channels, it will be used only to resolve your query and will not be processed for any other purpose.
zedbaj collects personal data through the following primary channels:
zedbaj will never ask you to provide your password, full card number, or mobile banking PIN via email, live chat, or telephone. If you receive any such request purportedly from zedbaj, treat it as fraudulent and contact [email protected] immediately.
zedbaj uses the personal data it collects for the following specific purposes. Each use is tied to a documented legal basis outlined in Section 5.
Your identity and contact data are used to create and maintain your zedbaj account, deliver account-related communications (including deposit confirmations, withdrawal notifications, and security alerts), and enable you to log in securely via the zedbaj login page.
Financial data including your mobile wallet number or bank details are used solely to process deposits to and withdrawals from your zedbaj account. zedbaj does not store full card numbers. Payment credentials are tokenised and handled in accordance with the security standards of the applicable payment provider.
Identity documents and date of birth data are used to verify that you meet the 18+ age requirement and to comply with anti-money-laundering (AML) obligations. KYC data is retained for the duration required by applicable compliance obligations (see Section 8).
Usage data including session durations, bet frequency, deposit patterns, and account activity is monitored by zedbaj's responsible gaming systems to detect signs of problem gambling behaviour. Where such patterns are identified, zedbaj may proactively reach out to offer support tools including deposit limits, cool-off periods, or self-exclusion.
Technical data including IP addresses, device identifiers, and session tokens is used to identify and prevent fraudulent account activity, bonus abuse, multi-accounting, and unauthorised access attempts. This processing is essential to protecting all players on the platform.
Where you have given your explicit consent at registration or through your account marketing preferences, zedbaj may send you promotional communications about bonuses, seasonal offers (including Eid promotions, Pohela Boishakh specials, BPL and IPL betting offers), and new product features. You may withdraw your consent at any time by updating your preferences in your account dashboard or by contacting support.
zedbaj processes and retains certain data categories to fulfil its legal and regulatory obligations, including responding to lawful requests from authorities, maintaining financial transaction records, and fulfilling responsible gaming reporting obligations.
zedbaj processes your personal data on the following legal bases, each applied to the specific processing activity it justifies:
zedbaj is primarily operated for players based in Bangladesh, and the majority of data processing associated with your account takes place within systems oriented to serve this market. However, some of zedbaj's third-party service providers — including cloud infrastructure and game platform providers — may process data in server locations outside Bangladesh.
Where personal data is transferred internationally, zedbaj takes appropriate contractual and technical safeguards to ensure that your data receives a comparable level of protection to that afforded within Bangladesh. This includes ensuring that data processing agreements with international service providers include standard data protection clauses and security requirements appropriate to the sensitivity of the data being transferred.
If you would like further information about the specific safeguards applied to any international data transfer, you may request this by contacting [email protected].
zedbaj retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following indicative retention periods apply to the main data categories:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Legal / AML compliance |
| KYC / identity documents | Duration of account plus 5 years after closure | Legal / AML compliance |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Responsible gaming records | Duration of account plus 3 years | Responsible gaming compliance |
| Support communications | 3 years from last interaction | Dispute resolution / legitimate interest |
| Marketing preferences | Until consent withdrawn, then deleted within 30 days | Consent |
| Technical / usage logs | 13 months from collection | Security / legitimate interest |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
zedbaj uses cookies and similar tracking technologies on zedbaj.app to enable core platform functionality, enhance your experience, and — where you have consented — to deliver relevant promotional content. The following categories of cookies are used:
These cookies are essential for the platform to function. They enable core features such as user session management, zedbaj login authentication, security token validation, and shopping basket / bet slip functionality. These cookies cannot be disabled without rendering the platform inoperable. No consent is required for strictly necessary cookies.
Functional cookies allow zedbaj to remember your preferences — such as your preferred language, display settings, and last-visited game category — to provide a more personalised experience on return visits. These cookies are set on the basis of legitimate interest but may be disabled through your browser settings without affecting core platform function.
With your consent, zedbaj uses analytics cookies to collect aggregated, anonymised data about how players navigate and use the platform. This data helps our product team understand which features are most valued and identify areas for improvement. Analytics cookies do not identify you personally.
Where you have explicitly consented, marketing cookies may be used to deliver promotional content relevant to your gaming preferences and to measure the effectiveness of zedbaj promotional campaigns. You may withdraw your consent to marketing cookies at any time by updating your browser settings or by contacting our support team.
Most web browsers allow you to view, manage, block, and delete cookies through their settings. Blocking strictly necessary cookies will impair your ability to use the zedbaj platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation.
As a zedbaj player, you have the following rights in respect of your personal data held by us. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". zedbaj will respond within 30 days of receiving a valid request.
Identity Verification for Rights Requests: To protect your data from unauthorised disclosure, zedbaj will verify your identity before processing any data rights request. You may be asked to confirm details associated with your registered account. zedbaj will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.
The zedbaj platform is strictly intended for adults aged 18 years and above. zedbaj does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you are not permitted to register an account, access the platform, or provide any personal data to zedbaj.
As part of our KYC process, zedbaj verifies the age of all registered players. Where age verification reveals that a registered player is under 18, the account will be permanently closed immediately, all funds will be returned to the originating payment method, and no winnings will be paid. Any personal data collected from an underage individual will be deleted as soon as the minor status is confirmed.
If you have reason to believe that a minor has registered on the zedbaj platform or provided personal data to zedbaj without parental knowledge, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.
18+ Strictly Enforced: Gambling services are for adults only. zedbaj's age restriction is applied at the account level and enforced through identity verification. If you share a device with a minor, we strongly recommend using password protection on your zedbaj account to prevent unauthorised access.
zedbaj implements a layered security architecture designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key technical and organisational measures in place include:
While zedbaj takes all reasonable precautions to protect your personal data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, zedbaj will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
zedbaj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made to this Policy, zedbaj will notify registered players via email to the address associated with their account and/or by displaying a prominent notice on zedbaj.app at least 14 days before the changes take effect.
The "Last updated" date at the top of this Policy and in the table of contents sidebar will always reflect when the most recent revision was made. Your continued use of the zedbaj platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any changes made to this Policy, you should discontinue use of the platform and may request closure of your account by contacting our support team.
We encourage you to review this Privacy Policy periodically so that you remain informed about how zedbaj is protecting your personal data. Archived versions of previous Privacy Policy editions are available on request by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way zedbaj processes your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6) and to all formal data rights requests within 30 calendar days.
zedbaj Privacy Support
Platform: zedbaj.app
Email: [email protected]
Response time: within 5 business days (BST, UTC+6)
Data rights requests: within 30 calendar days
When contacting us regarding a data rights request, please include your registered username or account email address, the nature of your request (e.g., access, rectification, erasure), and any relevant context that will help us locate and process your data efficiently. zedbaj may need to verify your identity before acting on any request to ensure your data is not disclosed to or actioned by an unauthorised party.
zedbaj is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with our response to a privacy concern, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.
Your data is protected — now explore everything zedbaj has to offer. From live cricket betting and BPL markets to premium slot games, Rise of Apollo, Double Fortune, and a full live casino experience, zedbaj is built for players across Bangladesh. Instant BDT deposits via bKash, Nagad, and Rocket. 18+ only. Play responsibly.