zedbaj believes that gambling should always be an enjoyable and controlled activity. We provide a full suite of player protection tools — including deposit limits, time-out periods, and self-exclusion — to help every player stay in control of their gaming experience.
zedbaj has built responsible gaming into the core of the platform — not as an afterthought. Every tool listed below is available to all registered players at any time, at no cost, through the account dashboard or by contacting our support team.
Set a daily, weekly, or monthly deposit cap on your zedbaj account to keep spending within a budget you are comfortable with. Limits take effect immediately when lowered and can only be increased after a mandatory cooling-off period to prevent impulsive decisions.
Take a short break from gambling with zedbaj's time-out feature. You can pause your account for a defined period — from 24 hours up to 6 weeks — during which you will be unable to log in, deposit, or place bets. Time-outs are activated immediately upon request.
If you feel that gambling is negatively impacting your life, zedbaj offers self-exclusion for a minimum of 6 months, extendable indefinitely. During self-exclusion, your account is locked, marketing communications are suspended, and re-registration attempts are blocked at the platform level.
Beyond deposit caps, zedbaj lets you set maximum session loss limits so that the platform automatically ends your gaming session when you have reached a pre-defined loss threshold. This prevents chasing losses — one of the most common triggers of problem gambling behaviour.
Enable regular on-screen reminders that display how long you have been playing and how much you have wagered in the current session. Reality checks help break the immersive nature of gaming and prompt you to make a conscious decision about whether to continue playing.
zedbaj's support team is trained in responsible gaming awareness and is available 24/7 in Bangladesh Standard Time. If you or someone you know is struggling with gambling-related harm, our team can guide you to the appropriate tools, resources, and next steps — confidentially and without judgment.
Gambling is a legal and widely enjoyed form of entertainment for millions of adults across Bangladesh. For most players, it remains a fun, recreational activity — watching a BPL match, placing a cricket bet, or spinning the reels on a favourite slot game. However, for a small number of people, gambling can become problematic when it starts to interfere with daily responsibilities, relationships, or finances.
Problem gambling is characterised by a loss of control over gambling behaviour. It is not a reflection of personal weakness or moral failure — it is a recognised behavioural pattern that can affect anyone, regardless of age, income, or background. zedbaj takes this seriously and has invested in tools and trained staff to identify and support players who may be at risk.
Early recognition is the most effective form of intervention. The warning signs below can help you assess your own relationship with gambling — or that of someone you care about.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using zedbaj's responsible gaming tools or speaking to our support team.
Have you ever felt the need to gamble with increasing amounts of money to get the same level of excitement?
Have you ever tried to cut back on gambling and found it difficult or impossible to do so?
Have you gambled to escape problems, relieve anxiety, or improve a low mood?
Have you ever lied to someone close to you about how much time or money you spend gambling?
Have you ever jeopardised or lost a significant relationship, job opportunity, or financial commitment because of gambling?
Have you ever relied on others — family, friends, bKash transfers — to provide money to cover gambling-related losses or debts?
This self-assessment is for personal reflection only. It is not a clinical diagnostic tool. If you are concerned about your gambling, contact zedbaj support at [email protected] — we are here to help.
All tools are available 24/7. Protective measures such as deposit limit reductions and self-exclusion take effect immediately. Limit increases require a minimum waiting period before taking effect.
Log in to your account, navigate to Responsible Gaming settings, and set daily, weekly, or monthly deposit caps in BDT. Reductions apply immediately; increases require a 24-hour cooling-off period.
Choose a time-out period between 24 hours and 6 weeks. Your account will be suspended for the selected duration. To activate, go to Account Settings > Responsible Gaming > Time-Out, or contact support.
Request self-exclusion for a minimum of 6 months via your account dashboard or by emailing [email protected]. During this period, your account is locked and promotional communications are stopped.
Contact the zedbaj support team to set a maximum session duration or session loss limit on your account. Our team will configure this within one business day (BST, UTC+6).
Sign in to your zedbaj account using the zedbaj Login page. If you are unable to log in, contact our support team directly at [email protected] and they will process your request manually.
Navigate to your Account Settings and select the Responsible Gaming section. You will see all available player protection tools listed with activation controls.
Choose a self-exclusion period — a minimum of 6 months is required. You may also opt for an indefinite exclusion with no set end date. Confirm your selection to activate it immediately.
zedbaj will send a confirmation to your registered email address, confirming that your self-exclusion is active. You will be logged out immediately and will not be able to log back in during the exclusion period.
All promotional emails, SMS messages, and bonus offers will be suspended for the duration of your self-exclusion. You will not receive any communications designed to encourage deposits or gameplay.
After the minimum exclusion period has elapsed, you must contact [email protected] to request reinstatement. zedbaj will apply a further 24-hour reflection period before restoring access.
Recognising that gambling has become a problem takes courage. zedbaj is here to support you through that process. Reach out to our support team or use one of the tools above — seeking help is always the right decision.
Reach zedbaj's responsible gaming support team 24/7 by email. Responses are typically delivered within a few hours during Bangladesh Standard Time business hours.
For immediate assistance, use the zedbaj live chat feature available from within your account dashboard. Our support agents are trained in responsible gaming protocols and are ready to help.
Many responsible gaming tools — including deposit limits, time-outs, and session limits — can be activated directly from the Responsible Gaming section of your zedbaj account settings.
If you are in crisis: If gambling-related stress is affecting your mental health, please reach out to a trusted person in your life or a professional counselling service. zedbaj's support team can also point you toward appropriate resources. You do not need to face this alone — help is available, and taking that first step is the most important one.
zedbaj is committed to operating a safe and fair platform for players across Bangladesh. Our responsible gaming programme is reviewed regularly to ensure it meets the evolving needs of our player community. If you have suggestions for how we can improve our player protection offering, please share them with our team at [email protected].
zedbaj is proud to be a platform where responsible gaming is taken seriously. Once you are confident your limits are in place, explore everything zedbaj has to offer — from live cricket betting on BPL and IPL matches to premium slot games, Rise of Apollo, Double Fortune, and our full live casino experience. Instant BDT deposits via bKash, Nagad, and Rocket. 18+ only. Play responsibly.